faq

Frequently asked questions

How do i clean my jewellery?


Although you can purchase jewellery cleaning products we advise you get in touch so we can polish your jewellery back to its original shine.




What is the average length of a ladies necklace ?


Everyone is different but we recomend a sixteen inch chain for a close fit or eighteen inch chain for a comfortable fit.




How do i find out my finger size?


If your struggling to find out your finger size then we can send a ring sizer so you can check in the comfort of your own home.




what is a hallmark?


In the UK precious metals are stamped according the finese of the metal. Every metal and its alloy has a unique stamp to indicate the amount of gold, platinum or silver present. every maker also has a mark so jewellery can be traced back to the maker and the date it was manufactured.




How long will my item take to manufacture?


Every item is handmade to order as we beleive in providing a personal service to the highest craftsmanship. We aim to have all orders delivered within 5-10 working days but please get in contact for urgent or bespoke enquires.





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